It’s quiet, too quiet. Seriously, March was one of the most uneventful months in BugMuncher’s history. One new paying customer, one cancellation, and one downgrade. It’s particularly frustrating as like last month, I really feel like I’ve been putting the time and effort in, but stagnation still reigns:
|This Month (March 2018)||Last Month||Change|
|Monthly Recurring Revenue||$4,103||$4,133|
|- Personal Plan||21||20|
|- Startup Plan||32||33|
|- Corporate Plan||9||9|
|Unique users on landing page||1,743||1,833|
|New Free Trial sign ups||26||24|
|Free Trial sign up rate|
|New Paying customers||1||2|
|New Freemium Customers||6||0|
|Lost Paying Customers||1||6|
|Free Trial to Paying conversion|
|Free Trial to Freemium conversion|
As you can see, not much happened in March. One stand out figure is the lack of profit, March was however an unusually expensive month, as I renewed BugMuncher’s wildcard SSL certificate, which was an extra $100 or so, I had some more translations done for BugMuncher, and I paid sizable accounting bill.
I was mostly focused on trying to improve new user on-boarding this month, and most of my changes were deployed towards the end of the month, so it’s still too early to see what, if any, effect they’ve had, so that may explain why it was such a dull month.
I mentioned last month that I was planning to re-introduce the free plan, which I have done. So now there are freeloader related rows in the table above.
A very slight drop on last month, still very much stuck around the $4,000 mark.
Much like last month, I feel like March was a productive month, even if my figures disagree. I’ve got some more improvements I’m planning to make to onboarding, but mostly April will be focused on increasing sign ups.
The live chat widget I installed at the end of last month has seen pretty much zero use, so I’m not sure whether I’ll keep it.
Thanks for reading